Legal & Privacy

Cookie Policy

Last updated: 1 January 2026  ·  Effective immediately

This Cookie Policy explains how communalparadise ("we", "us", "our") uses cookies and similar tracking technologies when you visit communalparadise.com. By continuing to browse our site, you consent to our use of cookies as described below. You may withdraw your consent at any time by adjusting your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) by websites you visit. They are widely used to make websites function efficiently, to improve user experience, and to provide information to website owners. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until deleted manually).

2. Types of Cookies We Use

Strictly Necessary Cookies

Essential for the website to function. Without these, services you have requested — such as adding items to your cart or logging in — cannot be provided. These cannot be disabled.

  • Shopping cart session management
  • User authentication and account access
  • Security and fraud prevention tokens
  • Cookie consent preference storage

Analytics & Performance Cookies

Help us understand how visitors interact with our site so we can improve layout, product discovery, and checkout experience. Data collected is aggregated and anonymised.

  • Google Analytics 4 — page views, session duration, bounce rate
  • Hotjar — anonymised heatmaps and scroll tracking
  • Internal performance monitoring (page load times)

Marketing & Targeting Cookies

Used to show you relevant advertisements on third-party platforms and to measure the effectiveness of our advertising campaigns. These are only set with your consent.

  • Google Ads conversion tracking
  • Meta Pixel — Facebook and Instagram ad attribution
  • Pinterest Tag — product catalogue retargeting

Functional Cookies

Enable enhanced features and personalisation, such as remembering your product preferences, currency, or recently viewed items.

  • Recently viewed products
  • Saved wishlist and comparison items
  • Live chat support (Intercom)

3. Third-Party Cookies

Some cookies on our site are set by third-party services. We do not control these cookies; each third party's privacy policy governs their use of data:

ProviderPurposePrivacy Policy
Google LLCAnalytics, Adspolicies.google.com/privacy
Meta PlatformsAdvertisingwww.facebook.com/privacy/policy
Hotjar LtdUX analyticswww.hotjar.com/legal/policies/privacy
Intercom IncLive chatwww.intercom.com/legal/privacy
Pinterest IncAdvertisingpolicy.pinterest.com/privacy-policy

4. How to Manage & Disable Cookies

You have several options to control cookies:

  • 1Cookie Consent Banner — When you first visit our site, you can accept or decline non-essential cookies via our consent panel. You may update your preferences at any time by clicking "Cookie Settings" in our site footer.
  • 2Browser Settings — Most browsers allow you to block or delete cookies via Settings → Privacy. Note: blocking strictly necessary cookies will impair site functionality including checkout.
  • 3Opt-Out Tools — Use the Google Analytics opt-out browser add-on, the NAI opt-out platform, or the Digital Advertising Alliance's YourAdChoices tool to opt out of interest-based advertising.
  • 4Mobile Devices — On iOS, use "Limit Ad Tracking" in Settings → Privacy. On Android, use "Opt out of Ads Personalisation" in Settings → Google → Ads.

5. Your Consent

When you visit communalparadise for the first time, we present a cookie consent banner. By clicking "Accept All", you consent to all categories of cookies described in this policy. By clicking "Manage Preferences", you can enable or disable specific categories. Strictly Necessary cookies do not require your consent as they are essential for the site to operate. You may withdraw consent at any time — this will not affect the lawfulness of any processing carried out before withdrawal.

6. Data Retention

Session cookies are deleted automatically when you close your browser. Persistent cookies remain for the period stated at the time of placement — typically between 30 days (marketing pixels) and 24 months (analytics). You can delete persistent cookies at any time via your browser settings.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via a banner on our website. We encourage you to review this policy periodically.

Questions About Our Cookie Use?

If you have any questions or concerns about how communalparadise uses cookies, please reach out to our privacy team:

Email: [email protected]

Post: communalparadise Ltd, 14 Sanitary Lane, London, EC1A 1BB, United Kingdom

© 2026 communalparadise. All rights reserved. This Cookie Policy is governed by the laws of England and Wales.

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Where Every Flush Feels Like Luxury. Premium bathroom fixtures and sanitary ware for homes and spaces that deserve better.

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