Legal

Privacy Policy

Last Updated: 1 June 2025  ·  Effective Date: 1 June 2025

communalparadise ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it when you visit our website or purchase our products.

1. Information We Collect

  • We collect information you provide directly: name, email address, shipping address, phone number, and payment details when you place an order or create an account.

  • We also automatically collect browsing data including IP address, browser type, pages visited, and session duration via cookies and similar technologies.

  • We may collect communications you send us, including support inquiries and product reviews.

2. How We Use Your Information

  • To process and fulfill your orders, send order confirmations, and provide customer support.

  • To send marketing communications where you have given consent, and to improve our website, product range, and user experience.

  • To comply with legal obligations, prevent fraud, and enforce our Terms of Service.

3. Cookies & Tracking

  • We use essential cookies for cart functionality and session management, analytics cookies (Google Analytics) to understand site usage, and marketing cookies for personalised advertising.

  • You can manage or withdraw cookie consent at any time via our Cookie Preference Centre or your browser settings.

  • For full details, see our Cookie Policy at communalparadise.com/#/cookies.

4. Third-Party Sharing

  • We share data with payment processors (Stripe, PayPal), shipping carriers, and cloud hosting providers solely to fulfil your order.

  • We do not sell your personal data to third parties for their own marketing purposes.

  • We may disclose data to regulatory authorities or law enforcement where required by applicable law.

5. Your Rights (GDPR & CCPA)

  • You have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability.

  • California residents may opt out of the sale of personal information and request disclosure of categories of data collected under the CCPA.

  • To exercise any right, email [email protected]. We will respond within 30 days.

6. Data Retention

  • Order records are retained for 7 years to meet tax and legal obligations.

  • Account data is held while your account remains active and deleted within 90 days of a verified deletion request.

  • Analytics data is retained for 26 months in aggregate, anonymised form.

7. Security

  • We implement TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest.

  • Access to personal data is restricted to authorised staff on a need-to-know basis.

  • While we apply industry-standard safeguards, no transmission over the internet is 100{81815dc558f3e5d53f1107c7265301fac47748bc86e96ea0da7ea81fad3aa713} secure.

8. Children's Privacy

  • Our services are not directed to individuals under the age of 16.

  • We do not knowingly collect personal data from children. If you believe we have inadvertently done so, contact us immediately at [email protected] and we will delete it promptly.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in law or our practices.

  • Material changes will be communicated via email or a prominent notice on our website at least 14 days before taking effect.

  • The 'Last Updated' date at the top of this page always reflects the current version.

10. Contact Us

  • Data Controller: communalparadise, 84 Porcelain Lane, Suite 3, New York, NY 10001, United States.

  • Email: [email protected] | Phone: +1 (212) 555-0198

  • If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

This policy applies to all personal data processed by communalparadise. For related documents, see our Terms of Service, Cookie Policy, and Contact Us pages.  © 2026 communalparadise. All rights reserved.

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Where Every Flush Feels Like Luxury. Premium bathroom fixtures and sanitary ware for homes and spaces that deserve better.

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© 2026 communalparadise. All rights reserved. Registered in Florida, USA.